800Link supports both Windows Media Player (9 Series or better) and RealPlayer (version 8 or better) for the playback of audio. The best one for you to use depends upon the software installed on your computer and your personal preference. If you have both players installed, go with the one you like best. If you only have one of the players, use that one.

If you don't have either player, download the one you feel will best meets your needs. Both players are available for free. Windows Media Player can be downloaded from www.Microsoft.com and RealPlayer from www.Real.com.

If you are having trouble with a particular player, you may want to try a different one.

Instructions

1. Log on to your account (click here for instructions).
2. Under the heading "Account Administration", click "Account Preferences".
3. Click the "Media Player Preference" heading.
4. Select the preferred player.
5. Save changes.

If this information did not answer your question or you need additional assistance, please contact Customer Service